Terms of Service

Last updated: September 8, 2008

General information

Space: The space on your website is yours to use. Constant monitoring should be done if you plan to allow FTP access to your website for uploading. You take full responsibility for every file located on your website. Hosting of illegal files, or anything not allowed in this TOS agreement will result in suspension of your account until future investigation is made.

Account data loss: We do regular backups of user and system data, but users are expected to keep local backups as well. You are ultimately responsible for backups of your data and we cannot be held accountable for the loss of data or income.

Account termination: We reserve the right to suspend or terminate your account for any reason, but primarily if we discover or suspect you are violating our TOS or our Acceptable Use Policy.

Misuse of resources: The misuse of resources, including but not limited to employing applications that consume excessive CPU time are prohibited.

Content: If you are unsure of whether certain content is allowed, please contact us before proceeding and we will be happy to provide further clarification.

Prohibited data

The following items will not be tolerated and are only acceptable under the terms provided.

Illegal files: Pirated software, illegal audio/video files, cracks, and any other forms of copyrighted material that you are not legally allowed to use/distribute are all strictly prohibited.

Spam: Spamming is strictly prohibited and we take this matter very seriously. Anyone found spamming will be suspended without a refund. This includes: unsolicited commercial email, sending advertisements to multiple email addresses at one time (unless under the use of an opt-in mailing list), or using forced attacks via email. Furthermore, advertising any site hosted on our servers via unsolicited email will not be tolerated, even if the offending email does not pass through our servers.

Viruses: The following items are not allowed, nor will ever be allowed on our servers: hosting viruses, sending viruses via email, or allowing users to download files with trojans, viruses, or any harmful files. If you are looking to host this material, please look somewhere else.

Refunds

Termination of your account for violation of our TOS or Acceptable Use Policy (AUP) instantly voids any eligibility for a refund of any type.

Refunds are not available for domain names of any type for any reason.

Refunds will be given upon request to users who have purchased a web hosting package within 30 days of the purchase date with the following condition. If the bandwidth usage for the site exceeds 10% of the monthly allowance, the refund will not be granted.